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Compassionate Care, 
Every Step of the Way

Empath GUIDE is here to support you and your loved ones through every stage of dementia care.

Empath GUIDE

With personalized care plans, 24/7 access to a dedicated team, and comprehensive resources, we provide the guidance and compassion you need to navigate this journey. Our focus on Full Life Care ensures that physical, emotional, and spiritual needs are met, empowering both patients and caregivers to live with dignity and peace of mind.

Nationwide Availability

The GUIDE program is available across all 50 states, ensuring comprehensive support wherever your patients are located. Empath GUIDE serves beneficiaries in several counties across the state of FL.

Respite Care

Eligible beneficiaries can receive up to 80 hours per year of respite care, fully covered by Medicare, to support unpaid caregivers.

Integrated Support

Empath GUIDE offers medication and meal deliveries, in-home safety assessments, and extensive caregiver support and education.

Comprehensive Care Coordination

We provide end-to-end care management, from transitions of care to connecting with local resources, ensuring your patients receive the full spectrum of support.

Empath GUIDE Enrollment

Empath GUIDE works closely with primary care providers to enroll Medicare beneficiaries in our program. The role of the primary care provider remains unchanged - Empath GUIDE simply adds an extra layer of support for patients. .

Quick Access to Specialists

Patients can connect with specialized neurologists, behavioral health providers, advanced practice providers (APPs), and more within a week of consultation. .

Covered Services

Medicare beneficiaries can access care through Empath GUIDE at no additional cost, with all insurance needs handled seamlessly by our team.

Overcoming the Challenges

Enhancing Quality of Life Rapid Access to Support Wide Eligibilty
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Integrated Care Model

We bridge the gap between healthcare providers and community organizations, ensuring seamless, coordinated care.
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Home-Centered Care

Our services help patients stay in the comfort of their homes, reducing the need for long-term care facilities.
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24/7 Assistance

Our team is available around the clock to support patients, caregivers, and families.
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Timely Appointments

Connect with specialists quickly, often within a week.
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Comprehensive Care

Our program includes thoughtful end-of-life planning to ensure dignity and comfort for all involved.
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Eligibility

Approximately 10% of Medicare-covered patients with dementia qualify for Empath GUIDE.
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Steps for Enrollment

Step 1: Identify

Step 1: Identify 

Recognize patients who may have an existing or suspected dementia

Step 2: Refer

Step 2: Refer 

Refer eligible patients to Empath GUIDE using our referral form or by calling our team directly.

Step 3: Connect

Step 3: Connect 

Empath GUIDE reaches out to patients and caregivers to begin a personalized assessment.

Step 4: Confirm

Step 4: Confirm

Our healthcare professionals confirm a dementia diagnosis through a thorough evaluation.

Step 5: Enroll

Step 5: Enroll 

Empath GUIDE submits the patient's information for enrollment in the CMS GUIDE program.

Step 6: Determine

Step 6: Determine

Accepted: The patient begins receiving care through the GUIDE program.

Not Accepted: We provide alternative neurological support options.

Step 7: Share

Step 7: Share

Empath GUIDE keeps the primary care provider informed about the assessment results and next steps.

Empath GUIDE Eligibility

Who is Eligible?

  • Community-Dwelling Patients: Individuals living at home or within the community who are not residing in a long-term nursing home.
  • Medicare Fee-for-Service Beneficiaries: Patients must be enrolled in Medicare Parts A and B, with Medicare as their primary payer. This includes beneficiares who are dually eligible for Medicare and Medicaid.
  • Confirmed Dementia Diagnosis: Patients must have a dementia diagnosis confirmed by clinician attestation.

Who is Not Eligible?

  • Medicare Advantage Enrollees: Patients enrolled in Medicare Advantage plans, including Special Needs Plands and PACE, are not eligible.
  • Patients in Long-Term Care Facilities: Those residing in long-term nursing homes are not eligible.
  • Hospice Enrollees: Patients currently receiving Medicare hospice benefits are not eligible.
  • Mild Cognitive Impairment (MCI): Patients with a diagnosis of MCI are not eligible.

Empath GUIDE: Delivering Comprehensive Care

Thorough Assessment
Individuals living at home or within the community who are not residing in a long-term nursing home.
Personalized Care Planning

Developing tailored care plans that align with the patient's health goals and preferences.

Continuous Support
Regular check-ins and ongoing assistance to adapt care as needs change.
Medication Management

Ensuring safe and effective use of medications through careful reconciliation and oversight.

24/7 Care Access

Around-the-clock availability of our care team and helpline for any urgent needs.

Care Coordination

Managing transitions of care and coordinating with other healthcare providers for a smooth experience.

Referrals + Coordination

Connecting patients with the necessary services and support for their overall well-being.

Caregiver Support

Providing resources, training, and emotional support to empower caregivers in their crucial role.

Respite Services

Offering much-needed breaks for caregivers through our respite care options.