Compassionate Care, Every Step of the Way

Empath GUIDE is here to support you and your loved ones through every stage of dementia care. With personalized care plans, 24/7 access to a dedicated team, and comprehensive resources, we provide the guidance and compassion you need to navigate this journey. Our focus on Full Life Care ensures that physical, emotional, and spiritual needs are met, empowering both patients and caregivers to live with dignity and peace of mind.

Empath GUIDE Enrollment

Empath GUIDE works closely with primary care providers to enroll Medicare beneficiaries in our program. The role of the primary care provider remains unchanged – Empath GUIDE simply adds an extra layer of support for patients.
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Quick Access to Specialists

Patients can connect with specialized neurologists, behavioral health providers, advanced practice providers (APPs), and more within a week of consultation.
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Covered Services

Medicare beneficiaries can access care through Empath GUIDE at no additional cost, with all insurance needs handled seamlessly by our team.
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Nationwide Availability

Empath GUIDE is available across all 50 states, ensuring comprehensive support wherever your patients are located.

 

Respite Care

Eigible beneficiaries can receive up to 80 hours per year of respite care, fully covered by Medicare, to support unpaid caregivers.

 

Integrated Support

Empath GUIDE offers medication and meal deliveries, in-home safety assessments, and extensive caregiver support and education.

 

Comprehensive Care Coordination

We provide end-to-end care management, from transitions of care to connecting with local resources, ensuring your patients receive the full spectrum of support.

 

What is Empath GUIDE?

 

The GUIDE Model, which stands for “Guiding an Improved Dementia Experience”, is a program developed by the Centers for Medicare & Medicaid Services (CMS). It aims to provide comprehensive, person-centered care for individuals with dementia and their caregivers. The program focuses on improving the quality of care and reducing the challenges faced by patients and caregivers by offering structured support, coordinated services, and access to specialized care.

What sets Empath GUIDE apart is our commitment to Full Life Care. This means we don’t just address the immediate medical needs of those with dementia; we provide a holistic approach that supports every aspect of life—physical, emotional, and spiritual. Empath GUIDE connects patients and caregivers to a full spectrum of support services, from personalized care planning and 24/7 access to our care team, to caregiver education, respite services, and beyond. Our goal is to ensure that both patients and their families experience the best possible quality of life, at every stage of the journey.

The GUIDE Model includes services like care planning, ongoing monitoring, caregiver education, respite care, and 24/7 access to support, all designed to help individuals with dementia live safely at home for as long as possible. The program also emphasizes health equity, ensuring that underserved communities have access to these critical services.

Overcoming the Challenges

Enhancing Quality of Life

Integrated Care Model

We bridge the gap between healthcare providers and community organizations, ensuring seamless, coordinated care.

Home-Centered Care

Our services help patients stay in the comfort of their homes, reducing the need for long-term care facilities.

Rapid Access to Support

24/7 Assistance

Our team is available around the clock to support patients, caregivers, and families.

Timely Appointments

Connect with specialists quickly, often within a week.

Wide Eligibility

Comprehensive Care

Our program includes thoughtful end-of-life planning to ensure dignity and comfort for all involved.

Eligibility

Approximately 10% of Medicare-covered patients with dementia qualify for Empath GUIDE.

Steps for Enrollment

Empath GUIDE Eligibility

Empath GUIDE: Delivering Comprehensive Care

Thorough Assessment

Individuals living at home or within the community who are not residing in a long-term nursing home.

Medication Management

Ensuring safe and effective use of medications through careful reconciliation and oversight.

Referrals + Coordination

Connecting patients with the necessary services and support for their overall well-being.

Personalized Care Planning

Developing tailored care plans that align with the patient’s health goals and preferences.

24/7 Care Access

Around-the-clock availability of our care team and helpline for any urgent needs.

Caregiver Support

Providing resources, training, and emotional support to empower caregivers in their crucial role.

Continuous Support

Regular check-ins and ongoing assistance to adapt care as needs change.

Care Coordination

Managing transitions of care and coordinating with other healthcare providers for a smooth experience.

Respite Services

Offering much-needed breaks for caregivers through our respite care options.