Dr. Lawrence Kay, FAAFP, the chief medical officer of Empath Health, which operates Suncoast Hospice in Florida, is familiar with what Abbott describes.

He told Healthline that the industry is working to improve how things are handled in the near future as it also tries to help families be proactive.

“There was a seismic shift in how we could operate. No one early on had a good idea of how to proceed in all this,” he said. Read the full story on Healthline.com